About us
ABOUT US
Technology That Works For Your Business
We get IT, investing in technology infrastructure and support is about as exciting as replacing your refrigerator when it breaks; in this day an age, for most of us, it's just a requirement to stay alive.
At Nexus, we believe in making our Client's experience as positive as possible, and we don't believe in a one-size-fits-all approach. We understand that each business is unique, with its own set of challenges and goals. Our mission is to provide tailored IT solutions that align with your specific needs. By continually remaining experts on the latest technologies and industry best practices, we ensure that your IT infrastructure is not only robust and secure but also scalable and efficient.
Customer-Centric IT Solutions Management
Our customer-centric approach at Nexus ITSM means your satisfaction is our top priority. We are committed to providing exceptional service and support. Our dedicated team is always available to address your concerns and provide prompt assistance. Experience the difference with Nexus ITSM, where our Client's success is our mission.
Shaun Smallwood, CEO
Founder and chief visionary, Shaun is the driving force behind the company. His previous experience both owning and operating businesses for over 20 years in the IT service industry, has provided his vision for Nexus ITSM. He loves to keep his hands full by participating in the development of the IT service management solutions, ensuring the success of our customer experience strategies, while managing the inevitable business operations.