So What Exactly Is IT We Do?

At Nexus ITSM, we like to keep it simple:  Our core belief is to focus on solutions around our Client’s success and best interests. Period.

Some detailed examples of the services we offer are as follows, we'd love to show you what it's like to experience excellence!

• Managed IT Support Services: Providing helpdesk support, on-site technical support, and remote monitoring and management (RMM) to resulting in a proactive approach to ensuring network and system health, performance, and uptime.
• Cybersecurity Services: Implementing managed security services like firewalls, antivirus, and intrusion detection systems; conducting security assessments and penetration testing; and developing incident response and disaster recovery plans.
• Cloud Services and Solutions: Assisting with cloud migration to platforms like AWS, Azure, or Google Cloud; providing cloud management for ongoing optimization; and offering backup and disaster recovery (BDR) solutions to protect data.
• Network and Infrastructure Management: Designing and deploying network infrastructure (LAN, WAN, VPNs, wireless); upgrading hardware and software for optimal performance; and managing unified communications like VoIP systems and collaboration tools.
• IT Consulting and Strategy: Developing IT roadmaps that align with business goals; supporting digital transformation initiatives like AI, machine learning, and IoT adoption; and ensuring compliance with industry regulations.
• Virtual CIO (vCIO) Services: Providing strategic IT planning, budget planning, and IT forecasting; managing vendor relationships to ensure quality and cost-effectiveness.
• Hardware and Software Procurement: Advising on and procuring the right hardware and software solutions; managing software licenses to ensure compliance and cost efficiency.